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What is Customer Experience (CX) Design, and Why Does it Matter?: Read More

What is Customer Experience (CX) Design, and Why Does it Matter?

Increasingly, companies aren’t just selling products and services to their customers. They’re selling experiences, which is why the most successful...
The Role of Intelligent Automation in Unlocking the Quadruple Aim in Healthcare: Read More

The Role of Intelligent Automation in Unlocking the Quadruple Aim in Healthcare

Since it was first proposed in 2014, the Quadruple Aim has played an important role in guiding strategic decisions for healthcare organizations....

Here’s How Financial Institutions can Stay Agile and Innovative in 2022: Read More

Here’s How Financial Institutions can Stay Agile and Innovative in 2022

Innovation is the key to growth. In the right doses and with the right timing it can be incredibly powerful and profitable in competitive markets....

How to Simplify Health Data & Streamline Healthcare Reporting: Read More

How to Simplify Health Data & Streamline Healthcare Reporting

The United States spends a lot on healthcare. In fact, in administrative costs alone, we spend more than four times the average per capita than other...

How Financial Institutions Should be Approaching Risk Management: Read More

How Financial Institutions Should be Approaching Risk Management

Financial institutions are in the business of managing risk. Whether evaluating a loan application or analyzing investments, every decision is made...

Top 6 Healthcare IT Trends 2022-2025: Read More

Top 6 Healthcare IT Trends 2022-2025

Where healthcare meets technology is one of the most important intersections for humanity. After all, most everyone to a degree cares about their...

Why Human-Centered Design Provides a Better Customer Experience: Read More

Why Human-Centered Design Provides a Better Customer Experience

The customer experience isn’t just one thing that companies should consider in 2022. In today’s largely digital world, the customer experience is...

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