Why invest in a Great User Experience?
Measure Twice / Cut Once
Fixing a problem in development can cost 10X what it would have cost in design, and 100X once released.
Your Customers
- Increased Conversions / Sales
- Increased retention / renewal
- Higher NPS
- Higher social shares
- Greater trust
- Fewer support calls
Your Customers
- Lower error rate
- Higher productivity
- Lower training costs
- Lower employee turnover
Bad UX design costing you a lot of money?
Consequences of Bad UX
Consequences of Good UX
50% of developer’s salary is wasted on fixing errors that a UX design process would have fixed during an earlier iteration.
Fixing problems during the design phase is up to 10x more cost-effective than fixing them after product launch.
More than half of the users that sign up for
an application with a bad user experience never use it again.
People trust recommendations more than advertising. Well designed apps boost company growth.
An app that is poorly designed requires a lot more customer support. A great user experience means less support. It’s that simple.
Every dollar invested in UX brings $100 in return due to reduced acquisition costs, lower support costs, and increased customer retention.
User-Centric Design Methodology
Better User Experience, Everytime.
Experience Design Transformation
Our Experience Design experts use proven, industry-standard techniques–such as Design Thinking–to put the customer at the center of transformation programs. We deliver value to users by re-imagining their experiences one journey-at-a-time!
Design & Development
- Wireframing
- Rapid Prototyping
- Interaction Design
- User Interface Design
- Visual Design
Measure & Learn
- A/B Testing
- Usability Testing
- Site Analytics
- Evaluation
- Optimization
Research
- User Research
- Pega Catalyst
- Persona Development
- Journey Mapping
- Storyboarding