Experience Design

With a focus on experience design, we help our clients solve their customers greatest needs. Whether it’s a website, mobile app or custom software, we believe those products should not only function intuitively but look great, too.

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Why Invest in User Experience?

UX design covers every aspect of your customers interactions, from your website and apps to your marketing and customer service. It’s critical today to delight customers, no matter where they are or how they want to engage with your brand.

Great user experiences fulfill customer needs, guide customers journeys throughout the sales pipeline and create the interactions that keep those customers coming back.

50% of a developer's salary is wasted on fixing errors that a UX design process would have fixed during an earlier iteration. 

More than half of the users that sign up for an application with a bad user experience never use it again. 

An app that is poorly designed requires a lot more customer support. A great user experience means less support. It's that simple. 

Hoverstate | Experience Design

DESIGN & DEVELOPMENT
Create Websites and Apps Customers Crave

Our teams use best-practice design principles to create software and websites that are intuitive, functional and appealing. We wireframe, design and build products that are easy to use and drive results. Our design and development processes include:

  • Wireframing
  • Rapid Prototyping
  • Interaction Design 
  • User Interface Design 
  • Visual Design 

 

Create websites and apps

DESIGN & DEVELOPMENT
Create Websites and Apps Customers Crave

Our teams use best-practice design principles to create software and websites that are intuitive, functional and appealing. We wireframe, design and build products that are easy to use and drive results. Our design and development processes include:

  • Wireframing
  • Rapid Prototyping
  • Interaction Design 
  • User Interface Design 
  • Visual Design 

 

Create websites and apps
Test and assess for better usability

MEASURE & LEARN
Test and Assess for Better Usability

Before and after your site or app launches, our services help you understand how users are engaging with it. These insights shape improvements, identify needs and help ensure that you deliver what your customers want and expect.

Testing various possibilities and features before launch helps you understand what works best, creating and refining the product at each stage of its development. We collect and use data to give you insights that help you make better decisions. Our testing and analysis services include:

  • A/B Testing
  • Usability Testing 
  • Site Analytics 
  • Evaluation 
  • Optimization 

MEASURE & LEARN
Test and Assess for Better Usability

Before and after your site or app launches, our services help you understand how users are engaging with it. These insights shape improvements, identify needs and help ensure that you deliver what your customers want and expect.

Testing various possibilities and features before launch helps you understand what works best, creating and refining the product at each stage of its development. We collect and use data to give you insights that help you make better decisions. Our testing and analysis services include:

  • A/B Testing
  • Usability Testing 
  • Site Analytics 
  • Evaluation 
  • Optimization 
Test and assess for better usability

RESEARCH
Gain Insights that Create Great Products

UX starts with understanding the needs and wants of customers. Those insights about their priorities along with a clear understanding about how they experience and use your site or app, helps us create exceptional products. We start by creating customer profiles, understanding the roadmap you want them to follow, the destination you want them to reach and what happens along the way. It begins and ends with the user. Our key research processes include:

  • User Research
  • Pega Catalyst 
  • Persona Development 
  • Journey Mapping 
  • Storyboarding 
gain insights

RESEARCH
Gain Insights that Create Great Products

UX starts with understanding the needs and wants of customers. Those insights about their priorities along with a clear understanding about how they experience and use your site or app, helps us create exceptional products. We start by creating customer profiles, understanding the roadmap you want them to follow, the destination you want them to reach and what happens along the way. It begins and ends with the user. Our key research processes include:

  • User Research
  • Pega Catalyst 
  • Persona Development 
  • Journey Mapping 
  • Storyboarding 
gain insights

Our Technology Partners 

We're proud to partner with some of the leading technology companies to add even more value to clients. 

Our alliances allow us to leverage their technological capabilities on top of our UX offerings, so you can get the functionality you want coupled with a stunning design. 

Learn More

 

Get in Touch

Our team of experts can help revolutionize your customer experience and step forward into the future. 

Fill out the form to set up some time to discuss how we can help take your organization to the next level.

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