Hoverstate Insights

What is Customer Experience (CX) Design, and Why Does it Matter?: Read More

What is Customer Experience (CX) Design, and Why Does it Matter?

Increasingly, companies aren’t just selling products and services to their customers. They’re selling experiences, which is why the most successful...
Why Human-Centered Design Provides a Better Customer Experience: Read More

Why Human-Centered Design Provides a Better Customer Experience

The customer experience isn’t just one thing that companies should consider in 2022. In today’s largely digital world, the customer experience is...